Due to guidance on COVID-19 we have suspended our face-to-face sessions. Our volunteers will be providing advice by telephone and email as follows:
To speak to an adviser, please ring 01684 563611 option 1, or email email@example.com
To speak to an adviser, please ring 01386 712100 option 1, or email firstname.lastname@example.org
These services are available Monday, Tuesday, Thursday, Friday from 10.00 am to 4.00 pm
The Worcestershire Adviceline is also available Monday-Friday from 10.00 am to 4.00 pm on 03444 111 303
Universal Credit Support Service
If you want help to complete your first Universal Credit application please ring 01386 712100 option 2. Your contact details will be taken and an adviser will call you back as soon as possible.
Social prescribers at Citizens Advice South Worcestershire will be supporting communities through this difficult time by maintaining phone contact with vulnerable clients and promoting local initiatives.
Click hereto download details of where to get the help you need or find out how you can help.
The Government has set up a business support helpline on 0300 456 3565. This is available Monday to Friday from 9.00 am to 6.00 pm.
Click herefor information on support available to businesses in South Worcestershire. You can also sign up for a regular email newsletter.
For general information on Coronavirus and how it may affect you, click here.
Flooding – have you been affected?
Support is available from Malvern Hills District Council for individuals and businesses who are affected by the recent flooding in the area. Find out more here.
An information sheet has been put together including useful telephone numbers and details of whom to contact about flood-related matters. Click here to download it.
Brexit – what it means for you
The UK has left the EU and the UK and EU now have until 31 December 2020 to agree the new rules of how they work together. This means your rights will stay the same until after 31 December 2020 – there are no immediate changes.
We’ll publish new advice to help you understand any changes when they’re announced. We’ll also update our existing advice.
If you’re an EU citizen, you need to apply for an immigration status to continue living in the UK.