Visit us


The Bureau consists of two main offices in Malvern and Evesham, a small office in Droitwich, and multiple outreach services. Details are shown below.

Please note that demand for the drop in service can vary and while we try to keep waiting times to a minimum, on busy days you may have to wait to see an adviser. Please allow sufficient time towards the end of the day in order that someone can see you before closing time.

Monday Tuesday Wednesday Thursday Friday
MALVERN OFFICE  52 Prospect Close, Malvern WR14 2FD Open 10.00 to 4.00 Open 10.00 and 4.00 Closed except for specialist appointments Open 10.00 to 4.00 Open 10.00 to 4.00
UPTON UPON SEVERN – Library  Drop in 10-12.00
LEDBURY Community Centre  First Tuesday of the month. Drop in service 10 – 12.30 plus later appointments
TENBURY WELLS – Library Drop in 9.30 – 3.00pm
EVESHAM OFFICE 13-15 Port Street, Evesham, WR11 3LD Drop in and appointments 09.30–15.30 Drop in and appointments 09.30–15.30 Drop in and appointments 09.30–15.30
DROITWICH – Library Drop in 09.30 – 16.00 Appointments from 1pm Drop in 09.30 – 15.30
PERSHORE  – Library and Foodbank Drop in at the Library 10.00-12.30


Foodbank drop in runs fortnightly 1-3pm
OMBERSLEY – LIbrary  Last Fri in the month by appt 1.30-4pm
BROADWAY – Library Last Thurs in the month by appointment

and donations

We raise all our own funds to keep our service going. For more information about how you can help :